MEET THE TOWN SQUARE FORT MILL TEAM
Owner
Kelli Gagne is a board-certified psychiatric nurse practitioner with a private practice specializing in dementia. After many years of practicing in the dementia space, she is acutely aware of the needs of families, caregivers, and those living with dementia.
Kelli’s thesis in her graduate program at Yale was centered around Reducing Caregiver Burnout and Stress, utilizing non-pharmacological interventions to minimize behavioral disturbances, and Delaying Institutionalization of Persons with Dementia. The opening of Town Square Fort Mill is a culmination of her years of practice, and she is excited about the natural extension of her behavioral health practice to include Adult Day and all that will do to relieve caregiver burden and stress and improve quality of life for persons living with dementia in the community.
Owner/President
Rob Is a retired Facilities Management professional from Central Connecticut State University with a background in construction management, and commercial building operations including the management of over 100 employees servicing 3.5+ million sq ft of building space. He also served in the US Navy from 1981 – 1987 working in the Engineering Departments aboard the USS Midway in Yokosuka Japan, and the USS McKee in San Diego CA.
After retirement from the University in July 2016, he followed his wife’s dream of moving to the Carolinas to assist in the opening of Gagne Behavioral Health Care- Kelli’s private practice as a Psychiatric Nurse Practitioner, providing care to the senior population- specializing in Dementia.
As the years progressed through 2021, Rob and his wife Kelli stumbled upon the concept of “Town Square” and just knew they had to get involved in this endeavor to provide much needed services for the community.
Rob’s background in construction played a pivotal role in the design and construction process of the Town Square Facility here in Fort Mill. His experience in managing personnel will also be vital to providing the management team of Town Square with the tools necessary to be successful.
Rob will be roaming around Town Square during the day helping staff, and you might even catch him having some fun with the happy members in our facility!
In Rob’s spare time he enjoys spending relaxing time at home, playing his acoustic guitar, or traveling in his RV.
Executive Director of Operations
Born and raised in Pittsburgh, Susan is an avid Steelers and Penguins fan. She graduated from the University of Pittsburgh with a Psychology degree and went on to become a social worker. Before joining Town Square, Susan served as an Area Executive Director for a national Senior Living Group in which she supervised multiple locations. Previously she served as an administrator for a senior living community in Pennsylvania. Prior to that, she held many roles as a Marketing Director, Admissions Coordinator, and Social Worker all within the senior population. Susan is a Certified Residential Care Facilities Administrator as well as a Certified Dementia Practitioner.
Residing in Indian Land with her husband, two daughters, one son-in law, and two dogs, Susan enjoys spending her free time with family. She also loves cooking, baking, and traveling. Susan is eager to begin her new role with the Town Square family and looks forward to meeting you and building long lasting relationships with the members, their families and employees.
