Center Administrative business coordinator

Reports to: Center Director

Job Responsibilities

Included but not limited to:

• Answer, screen, and dispatch incoming phone calls in a pleasant, professional, and courteous manner
• Greet visitors, families, and members in a pleasant, professional, and courteous manner
• Efficiently and accurately receive and process members through the check in and check out procedure
• Perform general office functions such as coordinating mail, data input, file maintenance, and copying and assembling of documents to support the center’s enrollment and employment efforts
• Prepare bi-weekly payroll for submission
• Print and mail bi-weekly invoicing
• Submit third party reimbursement claims as outlined by individual organizations
• Support center marketing efforts with preparation of marketing packets and support marketing email campaigns
• Assist with preparing and sending prospect information
• Perform all daily scheduling of Town Square members and ADS data entry
• Assist with dissemination of any center communication as requested
• Willing to assist in after hour events held at Town Square
• Assure all Town Square property—furniture, equipment, supplies, and resources are well maintained

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.

Requirements

• Minimum high school diploma
• Minimum of two years in an office managerial setting
• Ability to communicate pleasantly and effectively with callers, members and their families, and co-workers
• Familiar with standard office management procedures
• Team player who has excellent verbal and communication skills and is detail-oriented
• Strong computer skills; proficient in Microsoft Office Suite and Quick Books, with ability to quickly master new software
• Ability to work independently and with a team, while prioritizing as needed to accomplish daily tasks
• Successful results of background check, and where applicable, additional state specific regulatory requirements.